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Frequently asked quetions

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To send money through A-Star Money Transfer, simply create an account, select the recipient, and enter the amount you wish to send. You can then choose the payment method and complete the transaction.
We offer a variety of payment methods for sending money, including bank transfers, debit/credit cards, and mobile money.
The time it takes for a recipient to receive the money depends on the chosen payment method. Generally, bank transfers take 1-5 business days, while mobile money and cash pick-up options are usually instantaneous.
Yes, it is safe to send money through A-Star Money Transfer. We use advanced security measures to protect your transactions and partner with trusted financial institutions for processing.
Our fees are competitive and vary depending on the payment method and destination country. You can view the fee schedule on our website.
Once a transaction has been sent, it cannot be cancelled. However, if there is an issue with the transaction, please contact our customer support team for assistance.
Yes, for security purposes, we require identification to send and receive money through our platform.
Yes, we offer international money transfer services to a wide range of countries.
To receive money through A-Star Money Transfer, simply provide the sender with your account details, such as your bank account number or mobile money account number.